Our approach to anti-money-laundering (AML) and Know Your Customer (KYC) compliance.
Last updated: 5 October 2026[Company legal name] is committed to preventing money laundering, terrorist financing, and other financial crime, and to complying with applicable AML and counter-terrorist-financing laws in every market we serve.
Before a card is activated and funded, each customer completes identity verification. This typically includes:
We may request additional information or documents at any time to meet our legal and regulatory obligations. Accounts that fail verification will not be activated.
Higher-risk accounts or transactions may be subject to enhanced due diligence, including source-of-funds checks and additional verification before activity is permitted.
We use automated and manual controls to monitor activity for suspicious patterns, and we may place limits, request information, freeze, or restrict activity where appropriate.
We cooperate with regulators and law-enforcement authorities and file suspicious-activity and other reports where required by law.
We screen customers and transactions against applicable sanctions and watchlists and do not provide services to prohibited persons or regions.
Verification data is handled in line with our Privacy Policy and retained for the period required by applicable law.
Compliance enquiries: [compliance@yourdomain.com].